简介：统一管理已授权账号的帖文评论，支持导出评论。
1.筛选显示：可筛选单一平台或指定社媒账号查看历史评论的内容（可接收25年1月1日起的评论）；
支持平台：TikTok、X(Twitter)、Instagram、Threads、LinkedIn、Facebook、YouTube、Reddit；
2.立即更新：点击立即更新后，会加快本次更新的速度。不同社媒平台实时更新频率有所不同；
|
平台 |
评论更新频率 |
|
|
Facebook Page |
新增评论实时 |
历史评论约24小时 |
|
Instagram Business |
新增评论实时 |
|
|
TikTok |
新增评论实时 |
|
|
YouTube |
新增评论8小时 |
|
|
X(Twitter) |
新增评论8小时 |
|
|
|
新增评论8小时 |
|
|
|
新增评论8小时 |
|
|
Threads |
新增评论8小时 |
|
自动更新频率常规会跟随帖文发布的时间更新
|
帖文发布时间 |
自动更新频率 |
|
小于1天 |
4小时 |
|
1~3天内 |
8小时 |
|
3~7天内 |
12小时 |
|
大于7天 |
24小时 |
3.导出评论：根据选择的消息状态，导出当前状态下的所有评论，方便进行数据分析
4.搜索联系人：通过用户名称搜索有联系过的联系人，支持模糊搜索；
5.筛选联系人：通过选择时间、情绪标签、意向标签进行联系人的范围筛选；
6.消息状态：
（1）未回复：没有进行过回复的评论消息；
（2）已回复：已进行过回复的评论消息；
（3）全部：接受到的所有评论消息；
7.表情包：SocialEcho内置的表情包，不支持自定义表情包；
8.话术库：预设并编辑常用话术，便于沟通时快捷回复；
9.AI助手：从话术库中随机挑选一条话术用于回复；
10.一键润色：对于输入的文本内容进行润色；
注意：
|
平台 |
字数限制 |
|
Facebook Page |
8000字符 |
|
TikTok |
150字符，不支持发送联系方式 |
|
X |
普通：280字符 |
|
Instagram Business |
2200字符 |
|
Threads |
397字符 |
|
|
暂无限制 |
|
YouTube |
暂无限制 |
|
|
10000字符 |
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